Además de brindar un servicio impecable, hay muchas labores que un concierge de excelencia saber hacer.
El día de un concierge puede pasar de conocedor gastronómico a coordinar un viaje en helicóptero privado, o de guía turístico a coordinador de la sorpresa de aniversario de alguno de los huéspedes. Un concierge nunca sabe que le preparará el día, pero uno de excelencia siempre sabrá responder a cualquier inconveniente que se le presente.
La palabra Concierge proviene del latín “conservous”, que significa “el guardián de los candiles” y era quien se encargada de complacer cada deseo o petición de las visitas reales a los palacios.
En Francia el Rey Luis XI retomó el concepto y lo usó para referirse a su personal de confianza, que se encargaba de satisfacer todas las exigencias de sus invitados al Palacio Real; pero fue hasta el año 1500, al caer la monarquía y aparecer algunos sitios de alojamiento refinados, que los “concierge” toman un nuevo rumbo y se convierte en parte del personal de estos lugares para dedicarse a la atención al huésped. A partir de 1900 la figura del concierge se vuelve indispensable en hoteles, resorts y compañías de alojamiento de alta categoría.
El buen servicio está conformado por varios elementos, y un Concierge de excelencia se va formando con el buen ejemplo y la práctica.
Comentarios (Respuestas)
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Rainer Moura
Crypto Consulting Recovery Experts Lost Recovery Masters
Lost Recovery Masters centers its expertise on financial fraud and ethical hacking services, focusing much of its resources in fighting binary options scams, a pervasive threat to individual investors and financial institutions alike. With a proven track record of success and a commitment to transparency, Lost Recovery Masters provides personalized support throughout the recovery process, keeping clients informed every step of the way.
Contact details:
Email: Support@lostrecoverymasters.com
Website: https://lostrecoverymasters.com/
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