Además de brindar un servicio impecable, hay muchas labores que un concierge de excelencia saber hacer.
El día de un concierge puede pasar de conocedor gastronómico a coordinar un viaje en helicóptero privado, o de guía turístico a coordinador de la sorpresa de aniversario de alguno de los huéspedes. Un concierge nunca sabe que le preparará el día, pero uno de excelencia siempre sabrá responder a cualquier inconveniente que se le presente.
La palabra Concierge proviene del latín “conservous”, que significa “el guardián de los candiles” y era quien se encargada de complacer cada deseo o petición de las visitas reales a los palacios.
En Francia el Rey Luis XI retomó el concepto y lo usó para referirse a su personal de confianza, que se encargaba de satisfacer todas las exigencias de sus invitados al Palacio Real; pero fue hasta el año 1500, al caer la monarquía y aparecer algunos sitios de alojamiento refinados, que los “concierge” toman un nuevo rumbo y se convierte en parte del personal de estos lugares para dedicarse a la atención al huésped. A partir de 1900 la figura del concierge se vuelve indispensable en hoteles, resorts y compañías de alojamiento de alta categoría.
El buen servicio está conformado por varios elementos, y un Concierge de excelencia se va formando con el buen ejemplo y la práctica.
Comentarios (Respuestas)
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DID YOU LOST YOUR CRYPTO? DO YOU WANT TO RECOVER YOUR STOLEN BITCOIN,
BEST ONLINE HACKERS
Hello guys my name is CARMEN SOTO I was happy I went online to look for a hacker because I didn’t regret it I got $140,000 from this great hackers guys am happy my family and business is back again they do various hack
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I guess I am happy I came across them. They are legit, and I am a living proof. I swear they are contacts them today for your hack on
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