Además de brindar un servicio impecable, hay muchas labores que un concierge de excelencia saber hacer.
El día de un concierge puede pasar de conocedor gastronómico a coordinar un viaje en helicóptero privado, o de guía turístico a coordinador de la sorpresa de aniversario de alguno de los huéspedes. Un concierge nunca sabe que le preparará el día, pero uno de excelencia siempre sabrá responder a cualquier inconveniente que se le presente.
La palabra Concierge proviene del latín “conservous”, que significa “el guardián de los candiles” y era quien se encargada de complacer cada deseo o petición de las visitas reales a los palacios.
En Francia el Rey Luis XI retomó el concepto y lo usó para referirse a su personal de confianza, que se encargaba de satisfacer todas las exigencias de sus invitados al Palacio Real; pero fue hasta el año 1500, al caer la monarquía y aparecer algunos sitios de alojamiento refinados, que los “concierge” toman un nuevo rumbo y se convierte en parte del personal de estos lugares para dedicarse a la atención al huésped. A partir de 1900 la figura del concierge se vuelve indispensable en hoteles, resorts y compañías de alojamiento de alta categoría.
El buen servicio está conformado por varios elementos, y un Concierge de excelencia se va formando con el buen ejemplo y la práctica.
Comentarios (100 Respuestas)
sari bari
As a senior manager at a well-respected investment firm in the UK, I always prided myself on my financial acumen and ability to navigate complex markets. However, my recent experience with a cryptocurrency scam has taught me a harsh lesson about vulnerability and the importance of vigilance in the digital age. My foray into cryptocurrency began innocently enough. Intrigued by the buzz surrounding digital currencies and the potential for high returns, I found myself drawn into this new investment landscape. Initially, I approached it with a sense of curiosity, eager to explore the opportunities that lay ahead. However, as I became more involved, I was blinded by a mix of greed and the belief that I could outsmart the system. Over the course of six months, I invested my life savings of £400,000 into what I thought were promising ventures. The scammers behind this elaborate scheme were incredibly sophisticated. They created a façade of legitimacy, complete with professional-looking websites, fake testimonials, and even impersonated reputable financial advisors. I was lulled into a false sense of security, convinced that my investments were safe and growing. It wasn’t until I attempted to withdraw my funds that the reality of the situation hit me like a ton of bricks. The promised returns evaporated, and the scammers vanished without a trace. I felt a profound sense of betrayal and regret. How could I have let myself be deceived? It was a painful realization that even someone with my background could fall victim to such a well-orchestrated scam. In my search for answers and recovery, I came across TECHY FORCE CYBER RETRIEVAL, a firm dedicated to helping victims of online fraud. Their expertise and commitment to assisting individuals like me provided a glimmer of hope in an otherwise bleak situation. With their guidance, I embarked on a journey to recover my lost funds. The team at TECHY FORCE CYBER RETRIEVAL worked diligently, employing their resources and knowledge to trace the funds and navigate the complexities of the recovery process. To my immense relief, they successfully recovered my entire investment. I have become an advocate for financial literacy, urging others to educate themselves about the risks associated with digital investments and to seek help from TECHY FORCE CYBER RETRIEVAL if they have fallen victim. While I am grateful for the recovery of my funds, I hope my story serves as a cautionary tale. The world of cryptocurrency is fraught with risks, and it is essential to approach it with caution, awareness, and a healthy dose of skepticism.
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