En negocios, cuando hablamos de calidad, nos estamos refiriendo a la consistencia. La consistencia es un requisito determinante para cualquier empresa exitosa. Para el sector de la hospitalidad, no basta con ser un profesional excelente, también hay que dar un servicio consistente a los clientes.
Algunas de las armas principales para lograr esto son:
- Entrenamiento enfocado
- Leer eficientemente a los clientes e invitados
- Anticipación
- Cuidado de los pequeños detalles
Cuando la consistencia es lograda, entonces la excelencia puede seguir, siempre acompañada del cuidado del detalle.
El buen servicio está conformado por varios elementos, y el buen anfitrión se arma con el buen ejemplo y la práctica.
Comentarios (Respuestas)
Khanza
https://github.com/doczjs/docz/discussions/9645
https://github.com/doczjs/docz/discussions/8134
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Khanza
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Khanza
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13 December, 2024
Khanza
https://github.com/doczjs/docz/discussions/11071
https://github.com/doczjs/docz/discussions/11072
https://github.com/doczjs/docz/discussions/11073
https://github.com/doczjs/docz/discussions/11086
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https://github.com/doczjs/docz/discussions/11090
https://github.com/doczjs/docz/discussions/11091
https://github.com/doczjs/docz/discussions/11092