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About Us


Hospitality and Butler is the exclusive representative of The British Butler Institute in Mexico, Latin America and Spanish-speaking countries. Together, we have been recognised as leaders in Butler and Hospitality education and training worldwide. We have developed an exclusive training programme for the Luxury Service Industry, including Butlers, Housekeepers, Food and Beverage Staff, Front of House, Managers and Operational Staff of any institution dedicated to hospitality services.

The British Butler Institute is a private institute based in London and represented in 14 countries; it provides luxury service tools to hospitality professionals and has the resources required to meet and exceed international luxury standards. It was founded in 1997 by two gentlemen who worked at Buckingham Palace, who, with all the methodology and expertise acquired, and with the philosophy of offering the finest training in “Front of House, Luxury Service and Butler Service”, established The British Butler Institute. The Institute trains professionals to surpass the luxury expectations of guests and clients around the world.

The philosophy of The British Butler Institute and Hospitality and Butler has always been to deliver training tailored to the needs and requirements of our clients. We adapt our programmes to ensure maximum impact for students, thereby developing strong and long-lasting relationships with our clients. We also provide training in the expansion processes of these associations across the luxury industry, including Luxury Hotels, Spas, Private Jets, FBOs, Yachts, Luxury Residences and many more.

 

This represents a balanced approach, working alongside the client to determine future follow-up training. The British Butler Institute and Hospitality and Butler are supported by the testimonials of hundreds of institutions worldwide. Our experience is reflected in a series of theoretical and practical training programmes that enhance the success of our clients and give students the confidence of knowing that they are delivering the highest standards of service.






D Butler based in Mexico City, we have had the honor of providing training and consulting in many countries of the world 



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Montse Barros Gary Williams