About Us

Leaders in Luxury Stewardship & Hospitality Education

Hospitality & Butler is the exclusive representative of The British Butler Institute in Mexico, Latin America and Spanish-speaking countries. Together, we have been recognized as leaders in Stewardship and Hospitality education and training globally.

We have developed exclusive training for the Luxury Services Industry that includes: Butlers, Housekeepers, Food and Beverage Staff, Reception, Managers and Operational Staff of any institution dedicated to the hospitality service.

The Origin: Buckingham Palace Tradition

The British Butler Institute It is a private institute based in London and represented in 14 countries; provides luxury service tools to hospitality professionals. It has the necessary resources to meet and exceed international luxury standards.

It was founded in 1997 by two gentlemen who worked in the Buckingham Palace, who, with all the methodology and experience acquired, and with the philosophy of offering the best training in “Front of House, Luxury Service and Butler Service”, they established The British Butler Institute. The Institute trains to exceed the luxury expectations of guests and clients around the world.

Our Service Philosophy

The philosophy of The British Butler Institute and Hospitality and Butler has always been to train according to the needs and requirements of our clients; We adapt our training programs to ensure maximum impact on students and, in this way, develop strong and lasting relationships with our clients.

We also provide training in the expansion processes of these associations throughout the luxury industry, including Luxury Hotels, Spas, Private Jets, FBOs, Yachts, Luxury Residences and many more.

This represents a balanced approach together with the client to determine future follow-up training. The British Butler Institute and Hospitality and Butler are supported by testimonials from hundreds of institutions around the world. Our experience is reflected in a series of theoretical-practical training and training that drives the success of our clients and gives students the confidence of knowing that they are offering a correct and excellent service.